Data Deletion

A verified request can cover the anonymous PlayFab player profile, cloud-save file, analytics identifiers linked to that profile where they can be located, notification token, and related support records.

Limited purchase, fraud-prevention, tax, accounting, or legal records may be retained where required by law or necessary to establish or defend legal claims.

Use the in-game reset option where available, clear the app’s storage in Android settings, or uninstall the Game. This removes local data but does not by itself delete a cloud backup or anonymous PlayFab profile.

1. Email support@skihero.games.
2. Use the subject “DreamMakers data deletion”.
3. Include the platform used (iOS or Android) and, if available, the in-game player identifier. Do not send passwords, payment-card details, or purchase receipts unless support specifically requests store evidence.
4. We may ask for limited additional information to locate the anonymous profile and prevent deletion of another player’s data.

We will confirm receipt and respond within the period required by applicable data-protection law. Once completed, deletion is normally irreversible and cloud progress may not be recoverable.

Details about processing, providers, retention, and your other rights are in the DreamMakers Privacy Policy.